وب سايت شخصي مهدي كاظمي

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Towards an integrated framework of knowledge management between project and organization level
Mohammad Hosein Rezazadeh Mehrizi
Hosein Tehrani
Mehdi Kazemi

9th European Conference on Knowledge Management,
Southampton Solent University, Southampton, UK,
4-5 September 2008.

Abstract:

In project-based organizations, practical cases testify that there is a considerable knowledge gap between project-level on one hand and organization level on the other. To bridge such gap, organizations can exploit knowledge intensive human resources, new organizational structures and new information and communication technologies. But all these three dimensions could be of trivial effectiveness unless there has been a systemic attention toward the content of knowledge that is to be managed.  In this paper, we postulated a three-layer framework to shed light on the content of knowledge that must be well managed in project based organizations. In this framework, the content of knowledge is categorized into “operational level”, “project management level”, and “organizational level” in finer categories. In the next step, the conceptual relationships between these categories of knowledge are determined in a systemic way. This conceptual framework is the basis of design the knowledge management information systems, organizational structure and processes and also human resource initiatives in order to overcome the knowledge gap both inter and intra projects in such firms. So, in this approach, we first try to determine how the knowledge gap can be bridged from the content-related point of view, and then, try to materialize it by using other dimensions of knowledge management system.
The main contribution of this framework is that the content of knowledge is at the center of attention, while all other three dimensions of any knowledge management system (HR, Organization and Technology) can be designed and managed accordingly. We would try to enrich this framework through a case study in the construction sector, by highlighting practical considerations. In order to apply the proposed framework, the main practical consideration is the fact that the process of implementation must be done in an evolutionary way with regard to the maturity level of organization in knowledge management activities.

Keywords:

Knowledge management, project-based organizations, knowledge management activities, organizational structure

 
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